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Welcome to LuxoraDubai.shop.

We are committed to providing fast, reliable, and secure delivery services across the United Arab Emirates. Please read our Shipping Policy carefully before placing an order.

We currently offer shipping throughout the United Arab Emirates (UAE), including:

• Dubai

• Abu Dhabi

• Sharjah

• Ajman

• Ras Al Khaimah

• Fujairah

• Umm Al Quwain

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery times are estimates and may vary depending on location, courier operations, weather conditions, or public holidays.

Shipping fees are calculated at checkout based on the delivery location and order value.

Once your order has been shipped, you may receive a tracking number (where applicable) to monitor the delivery status of your package.

An order is considered delivered when it has been received at the shipping address provided during checkout.

Please ensure that your delivery details and contact number are accurate to avoid delays.

If a delivery attempt is unsuccessful due to:

• Incorrect address

• Unavailable recipient

• Invalid contact information

the courier may attempt redelivery or return the package to us. Additional shipping charges may apply for reshipment.

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery.

Provide:

• Your order number

• Photos of the package and product (if damaged)

• A brief description of the issue

We will investigate the matter and arrange a suitable resolution.

International shipping services may be introduced in the future.

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.

For any shipping-related questions or assistance, please contact our Customer Support Team.